Privacy policy
This Privacy Policy was last updated on 11 August 2023.
How we use, collect and store your personal data
The Barber Shop (TBS Partners Ltd) is a registered Company (11973622) and is responsible for processing personal data. We may collect information about you when you interact with us. For example, when you contact TBS, send or receive information, or message us on social media. We may also receive information about you when you interact with third parties with whom we work.
Which information do we collect?
We might collect your:
Name
Email address
Address
Phone number
We may also collect and process information about your interactions with us, including details about our contacts with you through email, on the phone or in person, events that you attend and any other support you provide to us. If you’re under 16, we will not collect any information on you.
What about ‘sensitive’ information?
According to data protection law, certain categories of personal information are recognised as sensitive, including health information and information regarding race, religious beliefs, and political opinions. In limited cases, we may collect sensitive personal data about you. We would only collect sensitive personal data if there is a clear reason for doing so, for example if we use your story in our communications, and only if you have given us express permission to do so.
How do we use your data?
To update you on your campaign(s)
To invite you to events
For administrative purposes, for example in reference to your membership
For our internal records, for example related to membership or complaints
To ask for your feedback on your campaign(s)
To tailor online advertising to your audience, for example on LinkedIn or Instagram
We will not use your data for anything other than the purpose for which you have given permission. For example, if you give us your address so we can send you materials, we won’t send you marketing without your permission. We will never swap or sell your data. We may – with your permission – pass your data on; for example, if you sign a petition to a company. We will always make you aware of this before you submit your data.
Cookies
Like many other websites, our website uses cookies (including analytical cookies) to obtain an overall view of visitor habits and visitor volumes to our website. ‘Cookies’ are small pieces of information sent to your computer or device and stored on it to allow our websites to recognise you when you visit. It is possible to switch off cookies by setting your browser preferences. For more information on how we use cookies and how to switch them off on your device, please see our Cookies Policy.
Data anonymisation
Your personal data may be converted into statistical or aggregated data in such a way as to ensure that you are not identified or identifiable from it. Aggregated data cannot be linked back to you as a natural person. We may use this data for analytical and research purposes. For more information on how we use cookies and how to switch them off on your device, please see our Cookies Policy.
Your personal data rights
You have a number of rights in relation to your personal data under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal data. Except in rare cases, we will respond to you within one month from either (i) the date that we have confirmed your identity or (ii) where we do not need to do this because we already have this information, from the date we received your request.
Accessing your personal data:
You have the right to ask for a copy of the personal data that we hold about you by emailing or writing to us at the address at the end of this policy. We may not provide you with a copy of your personal data if this concerns other individuals or we have another lawful reason to withhold that personal data.
Correcting and updating your personal data:
The accuracy of your personal data is important to us. If you change your name or address/email address, or you discover that any of the other personal data we hold is inaccurate or out of date, please let us know by contacting us using the details at the end of this policy.
Withdrawing your consent:
Where we rely on your consent as the legal basis for processing your personal data, you may withdraw your consent at any time by contacting us using the details at the end of this policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can do so using our unsubscribe tool. If you withdraw your consent, our use of your personal data before you withdraw is still lawful.
Objecting to our use of your personal data and automated decisions made about you:
Where we rely on your legitimate business interests as the legal basis for processing your personal data for any purpose(s), you may object to us using your personal data for these purposes by emailing or writing to us at the address at the end of this policy. Except for the purposes for which we are sure we can continue to process your personal data, we will temporarily stop processing your personal data in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data. You may object to us using your personal data for direct marketing purposes and we will automatically comply with your request. If you would like to do so, please use our unsubscribe tool. You may also contest a decision made about you based on automated processing by contacting us using the details at the end of this policy.
Erasing your personal data or restricting its processing:
In certain circumstances, you may ask for your personal data to be removed from our systems by emailing or writing to us at the address at the end of this policy. Unless there is a reason that the law allows us to use your personal data for longer, we will make reasonable efforts to comply with your request. You may also ask us to restrict processing your personal data where you believe it is unlawful for us to do so, you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. In these situations, we may only process your personal data whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.
Transferring your personal data in a structured data file (“data portability”):
Where we rely on your consent as the legal basis for processing your personal data or need to process it in connection with your contract, as set out under How we use your personal data, you may ask us to provide you with a copy of that personal data in a structured data file. We will provide this to you electronically in a structured, commonly used and machine readable form, such as a CSV file. You can ask us to send your personal data directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal data if this concerns other individuals or we have another lawful reason to withhold that personal data.
Complaining to the relevant data protection regulator:
You have the right to complain to the relevant data protection regulatory, which in the United Kingdom is the Information Commissioner’s Office (“ICO”), if you are concerned about the way we have processed your personal data. Please visit www.ico.org.uk for further details.
Changes to this policy
We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. Any changes will become effective from the date that we give you such a notice or the date on which we post the modified terms on our website, whichever is the earlier. We recommend you regularly check for changes and review this policy whenever you visit our website. If you do not agree with any aspect of the updated policy, you must immediately notify us and cease using our services.
Contact information
This website is owned and operated by TBS Partners Ltd. You may contact us regarding this policy by emailing us or writing to us at the following addresses:
TBS, 27 Old Gloucester Street, London WC1N 3AX
letstalk@wearetbs.com
Subject access request
To make a subject access request or an enquiry regarding your personal data that we hold and/or process, please complete the below.